October 16-18, 2008
Columbus, Ohio

This event is set to continue the success delivered during the first two regional events in Minnesota and Western PA. The CFA will unveil a new business management program during this two-day event.

For room reservations at the Columbus Airport Marriott, please follow this link.

Featured speakers include:

Kevin Stirtz - Stirtz Group LLC

Never lose another customer - Learn to increase customer loyalty and build a culture of service in your organization. Kevin’s session is perfect for leaders at all levels of your company. He will help you see how better customer service leads to improved loyalty which leads to more profits and healthier, more sustainable growth. And, he will show you how to get started to make it happen. Kevin’s presentation includes tools, tips, suggestions and my unique Amazing Service System to get you started right now.

Wendy Ward - Constructive Communication

Creating Success with Effective Proposals - Regardless of your expertise and experience, a poor proposal can equate to losing a job that should have been yours! You may have the education, training, experience and vision to maximize an owner’s construction dollar and ease the entire design and construction process. However, in order to maximize the potential of securing the work you deserve, it is important to evaluate the message you send to your prospective clients. This program will help you review your proposal efforts – from a go/no go decision-making process to a review of what to include and not include in a proposal. The content also includes information about formatting and proposal layout design, common mistakes, language blunders, and other useful tips that participants can put to use immediately in their day-to-day marketing efforts.